Attend our two informative sessions on leveraging personalized care and enhancing your social media program, Jan. 24 & 25, and learn more about our Customer Care Solutions in the exhibit.
Read MoreAre you shaping your customers' experience? Find out by attending "Strike the Right Balance: Meeting the New Customer Expectations," an interview with Director of Market Strategy Cheri Maat by TSIA President John Ragsdale, October 24.
Read MoreAttend our session From Cacophony to Conversation; How to Listen, Decide and Engage in Social Media Oct. 11. And, explore our Contact Center Speech Technology & Live Agent Hosted Solutions in booth B8.
Read MoreJoin our session Delivering a Personalized Customer Experience Oct. 13 in Solutions Theater #1 and stop in booth #2118 to have a closer look at our suite of Customer Care Solutions.
Read MoreLearn how to personalize your customers' experiences and to create a single view of each customer in our panel discussion September 22.
Read MoreWe're presenting on several topics from Speech Strategy to Multichannel Experiences to Usability Testing. Attend our sessions August 8-10.
Read MoreJoin Convergys at this conference to learn how to elicit employee behaviors that strengthen your brand.
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